Terms of Use and Refund Policy

1. Acceptance of Terms

By accessing and using this website ("Website"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please refrain from using this Website.

2. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Pack'd Smoke Premium Seasonings and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this Website without prior written consent.

3. Use of the Website

You agree to use this Website for lawful purposes only and not engage in any activities that may harm or interfere with its operation or the operation of other users.

4. Privacy

We collect and use your personal information in accordance with our Privacy Policy.

5. Disclaimer of Warranties

This Website is provided "as is" without warranties of any kind, either expressed or implied. Pack'd Smoke Premium Seasonings does not warrant that this Website will be error-free or uninterrupted.

6. Limitation of Liability

Pack'd Smoke Premium Seasonings shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this Website.

7. Indemnification

You agree to indemnify and hold Pack'd Smoke Premium Seasonings harmless from any claims, losses, damages, liabilities, or expenses arising from your use of this Website.

8. Changes to Terms

Pack'd Smoke Premium Seasonings reserves the right to update or modify these Terms of Use at any time without prior notice. Your continued use of this Website constitutes your acceptance of the updated terms.

Refund Policy

1. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact us within 30 days of receiving your purchase to request a return , refund or exchange.

2. Eligibility

To be eligible for a return, your item must be in the same condition as when you received it, unused, and in its original packaging receive a refund to the payment method used to purchase.  If you are not happy with the product after it has been open, please contact us with your concerns and we will issue you a store credit for a new product.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 30 days.

4. Exchanges

If you wish to exchange an item, please contact us, and we will provide instructions on how to proceed with the exchange.

5. Shipping

Shipping costs for returns or exchanges are the responsibility of the customer, except in cases of damaged or defective items.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at sales@packdsmoke.com or 623-215-4339.

7. Changes to the Policy

We reserve the right to update or modify our Refund Policy at any time. Any changes will be posted on this page.

[Last Updated: November 30, 2023]

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